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September 2019

End IT BSS Managed Services

End IT BSS Managed Services 194 127 iazab

End IT BSS Managed Services

The First Egyptian Company to Provide End-to-End IT BSS Managed Services.

SEGMA Technology (SEGMATEK) is a regional provider for IT Consultancy and Professional Services for different prestigious customers in the region such as Telecom Egypt, Orange, Zain Iraq, Zain KSA. SEGMATEK are distinguished in the market through their flexible delivery that achieves Right Shoring to their clients through different delivery models:

locally (on-site) at the customer premises.
Off-shored through SEGMATEK Regional Delivery Center (RDC) in Egypt that has around 100+ IT expert.
Hybrid model (on-site/off-shored).

Since 2017 SEGMATEK has successfully engaged with the giant Technology Provider “Huawei” to support Telecom Egypt in launching their Mobile Operator (WE). The journey started since WE was greenfield by providing Testing service and ensuring the business functionalities of Huawei’s state of art BSS solution (BES), and then Huawei expanded SEGMAGEK engagement to deliver IT BSS Managed Services for the BES solution, including the below values

Supporting WE the national operator by being their IT backbone through operating their IT BSS environment (Application, Infrastructure, Business Process, and integration solutions).
Helping WE to focus on the core business while we are achieving the IT excellence through our knowledge with the IT latest technology.
Helping WE to attract more subscribers from the Egyptian market through applying the marketing offers (i.e. Ramadan offers, World Cup offer) to the IT business configuration.
Support WE’s market share expansion and subscriber increase starting from green field until they reached 3+ Million subscribers, and increasing..

The first Egyptian company

The first Egyptian company 194 127 iazab

The first Egyptian company

 

to provide delicate IT Services

“TO Telecom Mission Critical business in Bangladesh”

SEGMA Technology “SEGMATEK” is a regional provider of IT Consultancy and Professional Services for the Telecom Sector, serving different prestigious customers in the region such as (Etisalat Misr, Telecom Egypt, Orange, Zain Iraq, STC, and Zain KSA). As well as being a partner with leading Telecom technology vendors such as (i.e. Huawei, Nokia, Ericsson, ATOS, IBM, etc..).

SEGMATEK business model is built to participate in the development of the Egyptian IT society which is being achieved through investing in the expansion of our Regional Delivery Center (RDC) that helps to utilize the talented Egyptian IT experts to offer remote Business Process Outsourcing (BPO) services.

In 2018, Bangladesh giant mobile operator “Banglalink”, which serves more than 30 Million subscribers was facing strong challenges to maintain the business continuity and availability of their Core IT/BSS System, meanwhile and over different rounds they were looking for a strongly capable and innovative IT vendor to entrust in supporting such Mission Critical System. SEGMATEK managed to gain their trust through the set of bold actions:

Offering a nearly impossible service: to support and maintain the availability of Banglalink Core IT/BSS System without the need to have its Source Code.
To prove such capability, SEGMATEK successfully performed a Proof of Concepts (POCs) through solving 1 major incident on their system without the need of the Source Code.

Banglalink IT management was surprised with such capability and requested additional POC of solving another major incident, and SEGMATEK experts succeeded again to do it.
SEGMATEK tailored its “Support Service” to include “Software Development Services” to overcome the unavailability of the Source Code.
Offering Banglalink a (Regional Capability with Local Presence) delivery model with a mix of expertise for 1st level Support on-site in Dhaka, and 2nd/3rd level Support “Software Development” off-shore from Egypt.

SEGMA Technology has achieved

SEGMA Technology has achieved 194 127 iazab

SEGMA Technology

has achieved

a major milestone

in its roadmap

“our HQ in Egypt successfully passed the external audit in 3 international standards”

ISO 9001:2015 – The Quality Management System;
ISO 14001:2015 –  The Environmental Management System;
OHSAS 18001:2007 –  The Occupational Health and Safety Management System.
SEGMA Technology has achieved a major milestone in its roadmap, our HQ in Egypt successfully passed the external audit in 3 international standards:

ISO 9001:2015 – The Quality Management System;
ISO 14001:2015 –  The Environmental Management System;
OHSAS 18001:2007 –  The Occupational Health and Safety Management System.

With such achievement, SEGMATEK became a globally certified organization following these international standards in providing Information Technology Solution and Software Services, as-well-as acknowledged in consistently working to enhanced our customer’s satisfaction through the effective application of the mentioned standards, with processes for continual improvement and assurance of conformity.
Receiving these certificates will raise our confidence about the quality-oriented services that we deliver to our clients and partners, which will boost their trust in our brand, strengthen our partnership to promote business together.
This is not the destination, but a major milestone for our organization being an internationally recognized for its products and services.

The acquisition of operating

The acquisition of operating 2100 1400 iazab

The acquisition of operating

“Rapid CRs development and Tabs PS Preparation”

SEGMA Technology is glad to announce the acquisition of operating “Rapid CRs development and Tabs PS Preparation” with Huawei Technologies in Zain KSA.

Delivery duration will be for one (1) year; and later on an expansion of service will take place.

SEGMATEK will provide Development Service over Integration Layer “Rapid Solutions” for Zain KSA. Moreover, we will also provide analysis and high-level design for any requirements over TABS CRM and Billing system.

Huawei Technologies selected SEGMATEK as a result of a series successful projects extended to them since year 2017!

TABS CRM and Billing has the capacity to manage the subscribers’ lifecycle, billing, and product catalog as well as Integrations with third-party systems of Zain KSA.

With the help of SEGMATEK operation, Zain performance will be enhanced in KSA market.

Latest News

SEGMATEK celebrated its Second anniversary of its Pakistan chapter 1295 863 Moustafa Ghoniem
SEGMATEK celebrated its Second anniversary of its Pakistan chapter
Introducing Segmatek’s New CEO 1227 1274 Moustafa Ghoniem
Introducing Segmatek’s New CEO
Segmatek Top Achievers 2019 1273 718 Moustafa Ghoniem
Segmatek Top Achievers 2019

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We Are ISO CERTIFIED

Latest News

SEGMATEK celebrated its Second anniversary of its Pakistan chapter 1295 863 Moustafa Ghoniem
SEGMATEK celebrated its Second anniversary of its Pakistan chapter
Introducing Segmatek’s New CEO 1227 1274 Moustafa Ghoniem
Introducing Segmatek’s New CEO
Segmatek Top Achievers 2019 1273 718 Moustafa Ghoniem
Segmatek Top Achievers 2019

Follow US

See latest updates in
our social media accounts

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