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To expand its digital solution offerings to Middle East’s and Africa’s network operators, Segmatek is glad to announce the strategic partnership with Telenco Networks.

Telenco offers comprehensive ranges of premium solutions for the rollout of ultrafast broadband networks. Simple to install and to use, Telenco products are designed by their R&D telecom specialists to meet strict criteria of performance. Since 1999, the company provides telecom solutions for fibre optic and copper network roll-outs to Telcos and their subcontractors. From design to manufacture and shipping, Telenco Networks ensures the shortest possible delays to its customers from around the world.

Segmatek is an enabler of the digitally connected life in the Middle East Africa and Asia. It provides Telecom Operators and Connectivity Service Providers digital solutions in the form of services, software, and — now — hardware to expand their digital footprints.

SEGMATEK has been awarded for the second consecutive year the level 3 support of MTN Sudan’s business support system. The BSS is responsible for managing the rating and billing of mobile voice and broadband for over 8 million MTN customers.

SEGMATEK has been providing MTN Sudan with optimized and reliable support model through the delivery of a hybrid offshore/on-site service from its Regional Delivery Centers “RDCs”.
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Nokia endorsed SEGMATEK capabilities and expertise in managing Nokia specialised solutions.

Nokia extended Managed Services agreement with SEGMATEK for another 2 years through the renewal of Provisioning Managed Services in STC Kuwait.

SEGMATEK celebrated its Second anniversary of its Pakistan chapter – SegmatekPakistan – where it has its tentacles, having a vision to enrich the Digital Transformation Journey of the “communication service providers”, and bridge the gap between the Technology and Business stakeholders and revitalizing the IT era to enable the youth with cutting edge technologies and services, and add benefit to the local market of Pakistan with more Jobs creation and economic boost.

The event was honored by the dignitaries from the embassy of republic of Egypt, His Excellencies Mr. Ibrahim Saeed– The deputy ambassador of Egypt in Pakistan, Mr. Osama Omssan– The counselor general of Egypt in Pakistan, Mr. Ahmad Sheikh – Media specialist with 37 years of extensive experience in Programme Planning, Radio Production and reporting within the country and abroad and a pioneer of FM culture in Pakistan and other distinguished guests from Egypt.

“Segmatek is considered as one of the tools that Egypt is trying to approach with other countries, it’s called economic diplomacy.

And this is one of the things that support the relations between the states, it’s a business to business relation in which not only you can make successful business and benefits, it also has intra-cultural fairs where people start to look to each other, exchange ideas and exchange expertise” Stated his Excellency Mr. Ibrahim Saeed – The deputy ambassador of Egypt in Pakistan

“In our growth journey, we have carefully studied the market to choose the location of our expansion. Pakistan was a very successful decision that helped to enrich our capabilities and meet our targets through leveraging on the Pakistani skills “both fresh graduates and professionals”. Since establishment, Pakistan office became a coherent component in our business model as it attained to our Sales strategy in Middle East and Asia, as-well-as it enabled our “Hybrid Delivery Model” with the rich Pakistani professional skills working in harmony with their peers in Egypt Regional Delivery Center” stated Mohamed Ezzat, Chief Executive Officer Segmatek.

Mohamed Ghanim, Chief technology officer at SEGMATEK says,

Pakistan and Egypt have cordial relations for over half a century – Both the countries share a mutual respect, as well as a wide array of cultural similarities with blend of niche technical mindset.

SEGMATEK, as an Egyptian Telecommunication and IT Services company, not only strives to reflect these values, but prides itself on having an acute understanding and awareness of the untapped talent in Pakistan’s youth. This is why, two years ago, when faced with the decision to expand SEGMATEK, and we chose to open a branch in Pakistan.

SEGMATEK has faced fair share of challenges and triumphs, and our fledgling Pakistani branch braved these with us, throughout. On September 7, 2020 SEGMATEK commemorated two years in Pakistan and it has more to offer to the global world in context to Technology and Digital Telecom.

The embassy officials of Egypt announced to expand the branch of Al-Azhar University in Pakistan. This will hone the relation between Pakistan and Egypt. Segmatek, Pakistan is a niche telecom industry serving its clients the best services round the globe. The event has been organized on 7 September, 2020 and Segmatek country head Mr. Ubaid ullah Azhar thanks the participants and pledge to bring meaningful changing Growing of IT sector of Pakistan with the collaboration of Egyptian Stakeholders.

Cairo, Egypt, Sept 20, 2020 — Segmatek Board of Directors announces the appointment of Mr. Khaled Khorshid as Chief Executive Officer (CEO) starting October 1, 2020.

We are pleased to have Khaled join us as CEO to lead the company into new heights of our growth journey. Khaled is a telecom and technology visionary with high-profile Executive roles in technology companies in North America, Middle East and Africa. We are counting on his expertise and leadership to make Segmatek a global enabler of the digitally connected-life, and the company of choice for our clients, partners, and employees.

Reflecting on his appointment, Khaled said: “I am honoured and excited to have been selected to lead this diverse and promising organization. Segmatek has a great culture, broadest capabilities in our space, and a winning strategy that has enabled us to grow strongly. Building further on our success is a challenge I accept with confidence, determination, and fierce ambition to make history. I am passionately committed to placing our clients and employees at the centre of everything we do.”

About Khaled Khorshid:

A 25-year veteran of high-tech and telecom industries who started up numerous greenfield mobile operators, digital providers, and disruptive businesses in highly challenging markets. Khaled successfully transformed the business models of incumbent telcos and tech providers. He started his career in management consulting with EDS and Accenture transforming the businesses of Fortune 500 companies in North America and Europe. Among the roles he held were CEO of Zain Nigeria, CCO of Zain KSA, CIO of Zain Sudan, CEO of Al-Kharafi ICT Group, IT Director of Ooredoo Algeria, and IS Director of Orascom Algeria. His expertise since 2013 focused on planning and implementing impactful Digital Transformation programs in different telcos. He was the Chief Customer Officer and A/CTO of Jawwy from STC, the first digital mobile telecom service provider in MEA region. He holds degrees from the following universities: Master’s in Change from Oxford, UK; MBA from Michigan, USA; and a Bachelor in MIS from Ohio, USA.

About Segmatek:

Segmatek is a fast growing regional solutions provider to the telecom industry. Since 2015 the company succeeded to empower mobile operators in 18 countries to serve 150 million subscribers. Segmatek delivers its solutions through 2 service hubs in Egypt and Pakistan, along with 3 offices in Saudi Arabia, Bangladesh, and Kuwait; while partnering with the giants of the telecom industry including Ericsson, Huawei, and Nokia.

SEGMATEK awarded Software Quality Assurance Managed Services of STC Saudi for their enterprise enablement, SEGMATEK has to ensure that software functionalities are delivered as per STC quality standard and cover the enterprise business requirements.

MTN Sudan is one of the largest telecommunication providers in Sudan. It provides integrated mobile, fixed telephony, and broadband services. MTN selected SEGMATEK to support its core BSS solution “TABS”.

SEGMATEK has offered an optimized and reliable Hybrid support model through delivering offshore/on-site service from its Regional Delivery Centers “RDCs”.

In agreement with Huawei, the Saudi government inaugurates a new e-services platform for the deaf and hearing impaired citizens. Huawei in its turn has partnered with SEGMATEK for the development of the platform.

The communication platform will help the hearing impaired citizens to be able to chat and make video calls with Ministry of Interiors call center, and to receive services such report SOS incidents, and get support from Ambulance, etc.

In the light of our success with HUAWEI in the Middle East and Africa, our partnership journey is extended as HUAWEI selected SEGMATEK to innovate “WE” Digital Platform.

Being Huawei’s partner for delivering IT BSS Managed Services in WE, our engagement scope is extended to include the innovation of “E-care” and “Mobile App” as part of WE’s Digital Transformation roadmap.

SEGMATEK being Huawei’s strategic partner for “Digital Channels Software Development” in Africa, released the Self Care mobile application for MATTEL, as part of their Digital Engagement with the Mauritanian community.

Mauritanian-Tunisian Telecommunications, MATTEL, is the leading mobile operator in Mauritania. Since its creation on May 11, 2000, the fruit of cooperation between Mauritanian and Tunisian economic operators, Mattel has always bet on the quality of its network, the professionalism of its staff and the proximity to its customers.